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KMID : 1143320210100030123
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Therapeutic Science for Neurorehabilitation
2021 Volume.10 No. 3 p.123 ~ p.135
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Effects of Occupational Therapist's Experiences of Verbal Violence on Job Stress and Job Intention
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Han Dae-Sung
Jeong Eun-Hwa
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Abstract
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Objective : The purpose of this study was to understand the degree of verbal violence experienced by occupational therapist's and its effects on job stress and turnover intention.
Methods : The data analyzed in this study were collected using a mobile device. We collected 316 responses to a questionnaire. Occupational therapists responded to the study. We analyzed their experiences of verbal violence from patients, and caregivers, job stress, and turnover intentions.
Results : The results showed that occupational therapists experienced greater’ verbal violence from patients than caregivers. The average job stress level was 2.79 (±1.15). The turnover intention was 3.41 (±1.19), which was higher than normal. The degree of verbal violence, job stress, and turnover intention were positively correlated for all variables.
Conclusion : A correlation was found between the degree of verbal violence experienced by occupational therapists, job stress, and turnover intention. Further investigations with a wider sample population are required to verify the results.
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KEYWORD
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Job stress, Occupational therapist, Turnover intentions, Verbal violence
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